Agent platforms
Retell AI
Connect the workspace that manages your Retell voice agents.
Before you start
In your Retell dashboard, open API Keys and copy a key for the workspace that has your agents.
You’ll also need access to the Ollive account where you want to save this connection.
Connection fields
| Field | Requirement | What to enter |
|---|---|---|
| API key | Required | Your Retell workspace API key. You don’t need an organization ID. |
Connect Retell AI
Sign in to Ollive and open Integrations. Select Retell AI.
Give the connection a recognizable name, especially if you connect multiple accounts or projects.
Enter the credential fields listed above.
Choose Test connection. Resolve any error, then select Connect to save the connection.
Verify your setup
After connecting, refresh the connection to load your Retell agents, then choose the ones you want to bring into Ollive.
Troubleshooting
- Authentication failed: check the values you entered, that they are for the right account or project, and that the key hasn’t expired or been revoked.
- Access denied: check that the key has permission to read the data Ollive needs.
- Could not reach provider: check any host or server URL you entered. For a private instance, check with your team that Ollive can reach it.
- Rate limited: wait before retrying the test.
Still stuck? Contact support with the provider name and error message. Keep API keys and secrets out of your message.