Observability & evaluation

Cekura

Connect your voice and chat agent evaluation platform.

Before you start

Get an API key for the Cekura account you want to connect.

You’ll also need access to the Ollive account where you want to save this connection.

Connection fields

FieldRequirementWhat to enter
API keyRequiredYour Cekura API key.

Connect Cekura

  1. Sign in to Ollive and open Integrations. Select Cekura.

  2. Give the connection a recognizable name, especially if you connect multiple accounts or projects.

  3. Enter the credential fields listed above.

  4. Choose Test connection. Resolve any error, then select Connect to save the connection.

Open Ollive Integrations

Verify your setup

When the test passes, Ollive can see your Cekura agents. Check that the key belongs to the account with your agents.

Troubleshooting

  • Authentication failed: check the values you entered, that they are for the right account or project, and that the key hasn’t expired or been revoked.
  • Access denied: check that the key has permission to read the data Ollive needs.
  • Could not reach provider: check any host or server URL you entered. For a private instance, check with your team that Ollive can reach it.
  • Rate limited: wait before retrying the test.

Still stuck? Contact support with the provider name and error message. Keep API keys and secrets out of your message.

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