Privacy Policy

Welcome to Ollive AI. This Privacy Policy explains how Ollive, Inc. (dba Ollive AI) ("Ollive," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal data in connection with www.ollive.ai and any other specific product, service, or application that references or links to this Privacy Policy (the "Services").

This Privacy Policy does not address our privacy practices relating to Ollive job applicants, employees, and other personnel, nor data that is not subject to applicable data protection laws (such as deidentified or publicly available information). This Privacy Policy is also not a contract and does not create any legal rights or obligations not otherwise provided by law.

Our Collection and Use of Personal Data

The categories of personal data we collect depend on how you interact with us and our Services. You may provide us your personal data directly when you register for an account or join our waitlist. We also collect personal data automatically when you interact with our website and may collect personal data from other sources and third parties.

We collect and process contact information and other responses you provide when you express interest in our services, join our waitlist, request information, or initiate an inquiry. This information is used to communicate with you and to evaluate potential service engagement when our products become available.

Personal Data Provided by Individuals

We collect the following categories of personal data that individuals provide to us:

• Contact Information, including first and last name, email address, company name, and communication preferences. We use this information primarily to fulfill any requests or transactions, to communicate with you directly, and to send you updates and marketing communications in accordance with your preferences — including notifications when our insurance products become available.
• Waitlist Information, including your role, industry, and use case details you voluntarily provide when joining our waitlist. We use this information to better understand demand for our products and to notify you when relevant offerings become available.
• Feedback and Support Information, including the contents of messages sent through forms, email addresses, or other contact channels we make available. We use this information to investigate and respond to your inquiries, to communicate with you, and to improve our Services.

If you choose to contact us, we may need additional information to fulfill the request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the request we receive or personal data we require fall outside the scope of this Privacy Policy.

Personal Data Automatically Collected

We and our third-party partners automatically collect information about how you access and use our Services when you engage with us. We typically collect this information through cookies, web beacons, pixels, embedded scripts, and session recording technologies that capture your interactions with our Website. Information collected automatically may be combined with other personal data we collect directly from you or receive from other sources.

We and our third-party partners automatically collect the following data when you use our Services:

• Device and Network Information, including device type, manufacturer and model, operating system, IP address, browser type, Internet service provider, and unique identifiers associated with you, your device, or your network.
• Usage Information, including how frequently you access our Services, whether you open emails or click links contained in emails, whether you access our Services from multiple devices, and other browsing behavior and actions you take on our Services.

We use this information to improve your experience, monitor and improve our Services, offer communications features, and improve the effectiveness of our Services and communications. We may also use this information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit; (b) provide custom, personalized content and information; (c) identify you across multiple devices; (d) monitor aggregate metrics such as total number of visitors, traffic, and usage; and (e) diagnose or fix technology problems.

Personal Data from Other Sources and Third Parties

We may receive the same categories of personal data as described above from the following sources:

• Other Users: We may receive your personal data from our other users, for example if a user provides us with your contact information as part of a referral.
• Service Providers: Our service providers that perform services on our behalf, such as analytics providers, collect personal data and often share some or all of this information with us.
• Inferences: We may generate inferences or predictions about you and your interests and preferences based on the other personal data we collect and the interactions we have with you.

Additional Uses of Personal Data

In addition to the primary purposes described above, we may also use personal data we collect to:

• Fulfill or meet the reason the information was provided, such as to deliver the services requested or to notify you when our insurance products become available;
• Manage our organization and its day-to-day operations;
• Communicate with you, including via email;
• Facilitate the relationship we have with you and, where applicable, the company you represent;
• Request that you provide us feedback about our product and service offerings;
• Address inquiries or complaints made by or about an individual in connection with our Services;
• Create and maintain accounts for our users;
• Verify your identity;
• Administer, improve, and personalize our Services;
• Develop, operate, improve, maintain, protect, and provide the features and functionality of our Services;
• Identify and analyze how you use our Services;
• Conduct research and analytics on our user base and our Services, including to better understand the demographics of our users and the demand for AI liability insurance;
• Improve and customize our Services to address the needs and interests of our user base;
• Test, enhance, update, and monitor the Services, or diagnose or fix technology problems;
• Help maintain and enhance the safety, security, and integrity of our property, products, services, technology, assets, and business;
• Defend, protect, or enforce our rights or applicable contracts and agreements, as well as to resolve disputes and protect our business interests;
• Detect, prevent, investigate, or provide notice of security incidents or other malicious, deceptive, fraudulent, or illegal activity;
• Facilitate business transactions and reorganizations impacting the structure of our business;
• Comply with contractual and legal obligations and requirements; and
• Fulfill any other purpose for which you provide your personal data, or for which you have otherwise consented.

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect, use, or disclose personal data from children under the age of 13 (or such other age as may be restricted under local law). If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at mohit@ollive.ai. If we become aware that we have collected personal data from a child in violation of applicable law, we will take steps to delete such information from our records.

Our Disclosure of Personal Data

We disclose or otherwise make available personal data in the following ways:

• To Service Providers: We engage third parties to perform certain services on our behalf. Depending on the applicable services, these service providers may process personal data on our behalf or have access to personal data while performing services on our behalf.
• In Connection with a Business Transaction or Reorganization: We may take part in or be involved with a business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose, transfer, or assign personal data to a third party during negotiation of, in connection with, or as an asset in such a business transaction or reorganization.
• To Facilitate Legal Obligations and Rights: We may disclose personal data to third parties, such as legal advisors and law enforcement: in connection with the establishment, exercise, or defense of legal claims; to comply with laws or to respond to lawful requests and legal process; to protect our rights and property and the rights and property of our agents, users, and others; to detect, suppress, or prevent fraud; to protect the health and safety of us, our users, or any person; or as otherwise required by applicable law.
• With Your Consent or Direction: We may disclose your personal data to certain other third parties or publicly with your consent or direction.

Your Privacy Choices

Email Communication Preferences

You can stop receiving promotional email communications from us by clicking on the "unsubscribe" link provided in any of our email communications. Please note you cannot opt out of service-related email communications (such as account verification, waitlist confirmation, or service update emails).

Automatic Data Collection Preferences

Where a preference manager or privacy setting is available on our Website, you may adjust your preferences regarding our use of automatic data collection technologies. Where no such tool is available, you may utilize third-party tools and features — such as browser cookie settings — to restrict our use of automatic data collection technologies. Please note that blocking automatic data collection technologies may negatively impact your experience using our Services, as some features may not work properly.

Third-Party Analytics

We may use third-party analytics services, such as Google Analytics, to better understand how users interact with our Services. For information on how Google Analytics collects and processes data, and how you can control information sent to Google, please visit www.google.com/policies/privacy/partners. You can learn about Google Analytics opt-out options at https://tools.google.com/dlpage/gaoptout.

We currently use Microsoft Clarity and PostHog on this Website.

Microsoft Clarity is a session recording and heatmap service. It captures a reconstruction of your visit — pages viewed, clicks, scrolling, mouse movement and similar interaction events — which we replay in aggregate and individually to understand how the Website is used and where it is confusing. Clarity masks text entered into form fields by default, and we do not use it to capture the contents of what you type. Clarity is operated by Microsoft, and its handling of that data is governed by the Microsoft Privacy Statement; you can read more about the service at learn.microsoft.com/clarity.

PostHog is a product analytics service that records events such as page views and interactions so we can understand which parts of the Website are used. Its handling of that data is governed by the PostHog privacy policy.

Both services can be prevented from loading using the browser controls described above, including settings that block cookies or third-party scripts, and tools that honour the Global Privacy Control signal.

Third-Party Websites and Services

Our Services may include links to third-party websites, plug-ins, applications, and other services. Except where we post, link to, or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to any personal data practices of third parties. To learn about the personal data practices of third parties, please visit their respective privacy notices.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this Privacy Policy. If we make material changes, we will notify individuals by email to their registered email address, by prominent posting on this website, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

Contact Us

If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, please contact us at:

Ollive, Inc. (dba Ollive AI)
2261 Market Street, Suite 80676
San Francisco, CA 94114

Email: mohit@ollive.ai